PowerPoint Uploads in the WorkCast Platform
Identified - The issue has been identified and a fix is being implemented.
Feb 20, 17:07 GMT
Investigating - We are seeing some issues with slide decks created in certain versions of Powerpoint once uploaded in the WorkCast Platform. We are investigating this currently. If you experience any issues with slide decks once uploaded to the WorkCast Platform please contact WorkCast Support or your Customer Success Manager as soon as possible.
Feb 19, 17:19 GMT

About This Site

Welcome to WorkCast's home for real time status updates on the system performance of the WorkCast Platform.

WorkCast Platform ? Operational
WorkCast Studio ? Operational
Integrations ? Operational
WorkCast Audio ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Latest Platform Updates (February 2020) Feb 23, 06:00-10:00 GMT
The WorkCast Platform is currently undergoing scheduled maintenance for new and existing feature updates. You will have limited access to your account during this period.
Posted on Feb 20, 13:57 GMT
Past Incidents
Feb 22, 2020

No incidents reported today.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Presenters Studio: Video Mode for Viewing Presentation Slides
Resolved - This incident has now been resolved.
Feb 20, 13:17 GMT
Identified - Our third party provider has identified the the following problem:
'We are observing that a subset of customers are having difficulty connecting to endpoint.twilio.com.'
Feb 20, 13:17 GMT
Investigating - We are investigating where some Presenters in the WorkCast Studio are unable to view the presentation slides in Video Mode. If you are experiencing this issue please use one of the alternative viewing methods of ticking 'Use Image Mode' or 'Use Flash'.

IMPORTANT: Please note this does NOT effect the audience view of the presentation who are unaffected.

If you require assistance please contact your Customer Success Manager or email support@workcast.com
Feb 20, 10:26 GMT
Feb 19, 2020
HubSpot Automated Events - Registrations
Resolved - Whilst HubSpot were migrating workflow functionalities, some features stopped working as they were before. HubSpot have now rectified this issue and services work as expected. The WorkCast to HubSpot event automation is performing as expected.
Feb 19, 17:16 GMT
Investigating - We are currently investigating an issue where some HubSpot Automated events created after 21st January 2020 are not passing the registrations across to the WorkCast Platform account.
Feb 5, 11:37 GMT
Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

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