Intermittent Delays to Event Reporting Dashboard Updating
Incident Report for WorkCast
Resolved
This incident has been resolved.
Posted Nov 21, 2023 - 13:16 GMT
Monitoring
A fix has been implemented to ensure future events are now populating the reporting dashboard as expected. Some events effected on the 8th and 9th November will still see a short delay on 'Attended Live' data fully populating.
Posted Nov 10, 2023 - 11:12 GMT
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 09, 2023 - 17:26 GMT
Investigating
We are currently seeing some events experiencing delays to the reporting dashboard updating, WorkCast Engineers are currently investigating.
Posted Nov 09, 2023 - 17:11 GMT
This incident affected: WorkCast Platform.
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